Learning To Become A More Effective Communicator-Day 5 - Using "I" messages

04/10/2010 09:30

When we say things like "you make me angry" or "you really screwed up" it becomes accusatory. It can make the person that we are communicating with shut down or become defensive. Using "I" messages can be a far more productive method of getting your point across.

Saying "I feel frustrated when this happens" or "I am feeling angry as a result of this situation" helps the other person to understand your point of view  instead of feeling like they are being attacked. It can help reach a compromise much sooner in any situation.

Practice using "I" messages in your daily communications with others.